Infrastructure Management

Infrastructure Management
  • Network Management & Administration

    Incorporates the ongoing management and administration of complex Local & Wide Area (LAN & WAN) Networks. Also includes design and installation of Wireless Networks, WAN assessment including architecture design and recommendations (Diginet, ADSL, ISDN, MPLS, 3G etc.)

  • Server & Desktop Support

    Includes hardware and software support services for Intel based platforms

  • Helpdesk & 24/7 Standby Services

    Providing comprehensive services for both infrastructure and Managed Security Services clients

  • Storage, Data Protection & User Management

    This encompasses services such as Design and integration of storage infrastructure, Storage Area Networks, Continuous Data Protection, Data Management, Replication, Backup, Recovery and Archiving solutions used to protect system's data. User management ranges from comprehensive on-site end-user assistance to ongoing management of sophisticated Call Center installations.

  • Design and Integration of Messaging Solutions

    Services ranging from design of comprehensive messaging infrastructure to deployment and integration of fault-tolerant messaging solutions, Anti-Spam, compliance and Email archiving

  • Network Server Room

    Installation and maintenance of Network Server rooms, including Anti-Fire, Air-Conditioning and Power protection.

  • Software and Patch Management

    Includes services such as mass software deployment, software asset and license management, automated patch management for Servers, and Desktops

  • Remote Monitoring & Diagnostics

    These incorporate services such as SNMP Management, remote configuration, administration and fault diagnosis of host and communications equipment.

  • Server Virtualization, Consolidation and Optimization

    Design and maintenance of Server Virtual Machine (VM) and Terminal Server systems and solutions

  • Data, Fiber and Telephone Cabling System Maintenance

    Supplying high-quality and cost-effective cabling system maintenance, with services ranging from simple Network and Telephone cabling to comprehensive fiber solutions

  • Access Control Systems

    Design and implementation of Access Control systems including strong authentication such as Smart Card and Biometrics.

These services include

Network Assessment of Corporate Hosts and Networks Based

Network Maintenance Services and Telephonic Support

Design/Refinement of Information Technology Strategies and Policies

Design of Information Security Procedures

Design, Implementation and Configuration of Corporate Information

Security Technological Defenses

Enhancing and Troubleshooting of Existing Information Technology Infrastructures

Network Vulnerability and Penetration Testing

Secure Wireless Networking Service and Solutions including Designing, Installing and Configuring Wireless

Managing of Projects related to the Implementation or Upgrading of Existing Infrastructure